SHIPPING

Due to the current COVID19 pandemic processing time is up to 10 working days prior to dispatch. There are severe delays across the Royal Mail network both in the United Kingdom and internationally. Delays can take up to 10 working days in the United Kingdom and up to 30 working days - and in some cases longer- for international deliveries.

Dispatch & processing time

We do our best to get all orders processed and dispatched within 5 working days after the order is placed. During our initial launch and other times of high traffic please allow up to 10 working days. 

Shipping pricing

Standard UK delivery via Royal Mail - £3.80

Standard International delivery via Royal Mail - £6.80

We are not liable for local customs and sales tax. Your local customs authority may notify you once your order reaches your country and customs and sales tax may be applied and paid by you before you receive your goods. Any customs delay or charges that may occur is beyond our control.

If our supply of the products is delayed by an event outside our control, then we will not be liable for delays caused by the event. We shall not be responsible for lost or stolen parcels/packages. Once a parcel/package has been dispatched, the carrier is responsible for the delivery of your parcel/package. In the event that your parcel/package has not arrived, or it has arrived damaged, you may make a claim with the carrier. We are unable to assist you with your claim, and the outcome of such claims are outside of our control.

For any queries regarding shipping or your order please get in touch via our contact us page or through email at bark@siriuswag.co.uk.